Paverun Privacy Policy

BIG HELPERS SOFTWARE AND SOLUTIONS PRIVATE LIMITED · Effective 17 October 2026 · Applies to the Paverun app (iPhone and Apple Watch) and the pavego.bighelpers.in services behind it. The company-wide policy is at bighelpers.in/privacy.

1. What Paverun collects

DataWhyWhere it lives
Sign-in (Sign in with Apple or Google): your email address, stored as a hashYour accountBig Helpers server (India)
Health & fitness data you allow in Apple Health: workouts, heart rate, distance, steps, cadence, active energy, route, date of birth (only to compute heart-rate zones)Recording your runs, live coaching, post-run analysis, streaks and pointsYour devices and the Big Helpers server
Precise location during a workout (your route)Distance, pace, splits and the route mapYour devices and the Big Helpers server
Device identifiers and a device-integrity check (Apple App Attest)Keeping sign-in and coaching limited to real installsBig Helpers server

Paverun never reads your contacts, photos, messages or microphone. There are no ads, no analytics SDK, no cross-app tracking, and no sale of personal data.

2. Pave AI coaching

Coaching lines and post-run write-ups are written by a third-party AI model service reached through Big Helpers' own servers. Only your workout numbers (pace, distance, heart rate, streaks) are sent — never your name, email or route. Every number is computed by Paverun's own rules first; the model only turns those facts into words. You can turn Pave AI off any time in the app (You › Pave AI); the watch then speaks built-in lines only.

3. What we never do

We do not sell your data, share it with advertisers, track you across other apps, or use your health data for advertising. We do not train any model on your personal data.

4. Retention and deletion

Your data stays while your account exists. Delete your account any time in the app (You › Delete account): access ends immediately, nothing is visible from that moment, and after a 7-day undo window everything — runs, streams, streaks, points, profile — is permanently erased from the server. You can also request deletion on the web at bighelpers.in/data-deletion or by email.

5. Children

Paverun is 13+ worldwide and 18+ in India (Digital Personal Data Protection Act, 2023). Sign-up enforces this by region. We do not knowingly collect children's data; where the law requires it we seek verifiable parental consent.

6. Your rights (DPDP Act, 2023)

You may ask for confirmation and access to your data, correction of inaccurate data, erasure, and grievance redressal. Write to admin@bighelpers.in — we respond within 30 days.

7. Security

TLS in transit, per-user access control on the server, attested device sessions, and least-privilege keys. No method of transmission is 100 per cent secure; we cannot guarantee absolute security.

8. Changes

Material changes are notified in-app or by email at least 15 days before they take effect. The date at the top shows the latest revision.

9. Contact

Data Fiduciary: BIG HELPERS SOFTWARE AND SOLUTIONS PRIVATE LIMITED, Katni, Madhya Pradesh, India.
Grievance Officer: Shrawan Kumar Pathak.
Legal and data requests: admin@bighelpers.in · General: contact@bighelpers.in · Phone/WhatsApp: +91 96305 99557.